Ramy El Asmar from our Customer Success department has been honored with the Customer Hero Award! His unwavering dedication, exceptional problem-solving skills, and passion for ensuring customer satisfaction have set a remarkable standard. Ramy continues to go above and beyond to create meaningful connections with our clients, proving that true success lies in putting customers first.
In what ways has the company culture at A2Z Media Group positively impacted you and your profession?
Being part of A2Z Media helped me shape my professional identity with the guidance and mentorship of the higher management. It also provided me with opportunities to explore and develop the creative aspect of my work.
Can you share a specific skill or approach that has been crucial to your success in CS management?
Coming from a diversified background that covers multiple areas; creative, copywriting, management, and advertising specifically has been crucial.
What advice would you give to someone looking to start or advance their career in customer success?
To be proactive, master key skills across the industry to have control over any project that comes.
