This month, we’re proud to recognize Haya AlMokdad, our Senior Customer Success Executive, for earning the Client Relations Excellence Award. Haya’s commitment to meaningful communication, client partnership, and team collaboration has made a remarkable impact across A2Z Media.
Want to hear how she approaches her role and what drives her success? Here’s a closer look from her own perspective:
- In what ways has the company culture at A2Z Media positively impacted you and your profession?
At A2Z Media, we are empowered to communicate, both within the team and with partners. We have the space to share ideas, listen, and collaborate professionally.
- Can you share a specific skill or approach that has been crucial to your success as a Senior Customer Success Executive?
Partnership and PR. I position my clients as partners rather than accounts and operate as an extension of their team. I apply the same partnership mindset internally, which creates a strong team spirit that drives success.
- What advice would you give to someone looking to start or advance their career in this field?
Stay connected. Build relationships in communications and across different industries. You might work on hospitality today and tech or retail tomorrow. Knowing people from different backgrounds helps you adapt and opens doors. At the end of the day, our field is all about communication and PR.
Haya continues to raise the bar for what it means to lead the communication with clarity, empathy, and partnership. Her dedication strengthens our client relationships and inspires our team to elevate every interaction.
We’re incredibly proud to celebrate Haya’s achievement.
Congratulations on this well-deserved honor!
